What is the CRA? It was brought in to protect consumers (individuals) from poor quality/ substandard products and unfair contract terms and poor business practices. The…
Category: Consumer Law
Buying a home with a mortgage
Purchasing a property is an expensive business and the majority of people buy their homes using a mortgage to cover at least some of the cost….
Distance selling – what the law says
If your business sells goods or services to customers at a distance – for example online, by mail order or over the phone – you need…
Building disputes – what can a consumer do?
Are you a consumer who’s in dispute with a builder regarding work done at your property? Under the Consumer Rights Act 2015, where a consumer has…
Production laws in jewellery making
Many customers aren’t clued up on UK jewellery laws and regulations. One example of this is hallmarking, which can guarantee purity, and independent certification of a…
Buying and selling houses – new guidance on referral fees
Referral fees are not new – they were around long before the days of the internet. Consumers are probably more familiar with them in the form…